1) DATA DRIVEN PROVIDER S.R.L. is a limited company incorporated in Costa Rica with company number No. 3-102-937335. The Company uses the name "DDLP" as its business name.
2) The Company's registered address is at Los Yoses, Cale 39. Avenidas, 8 & 9, San José, San Pedro, 11501, Costa Rica. You can contact the Company at [email protected].
3) The Company builds technology infrastructure to help power the new digital asset economy. It provides trading and settlement services to help businesses trade digital assets through a digital asset trading platform accessible from our website (https://ddlp.io) and through our API. The Company provides liquidity aggregation through integration of multiple digital asset exchanges into our unified order book that provides the best available pricing across those exchanges.
4) The Company maintains accounts with selected custodians and MPC wallet technology providers for the deposit and handling of your digital assets.
In these Terms, unless the context otherwise requires, the terms set out below shall have the following meaning:
Means application programming interface.
Means a natural person who is notified to us as being authorized by you to access and use the Service on your behalf.
Means DATA DRIVEN PROVIDER S.R.L., and where relevant, any holding company or subsidiary of the Company as may be incorporated or registered in any jurisdiction at any time in the future. References in these terms to "we", "us" or "our" shall mean the Company as defined herein.
Means any information relating to the Company or the Service, whether written, oral or in electronic form, which is confidential or proprietary in nature, and which has been notified to you as being confidential or proprietary or which a reasonable person would expect to be treated as confidential or proprietary at the time the information is disclosed to you.
Means graphical user interface.
Means:
Means:
For the purposes of this definition, affiliate means, in relation to a person, any company or other entity, whether or not with legal personality, which directly or indirectly controls, is controlled by or is under joint control with that person.
Means:
Means the services provided by the Company as described in these Terms, together with such additions or modifications to, or the withdrawal or termination of, the services or any part thereof as the Company shall make from time to time.
Means all forms of taxation and statutory, governmental, state, federal, provincial, local, government or municipal charges, duties, imposts, contributions, levies, withholdings or liabilities and any penalty, fine, surcharge, interest, charges or costs relating thereto.
Means these terms of service, together with any amendments hereto as shall be effected by the Company from time to time.
Means any protocol-based digital asset that uses distributed ledger technology on peer-to-peer networks, as recognized by the Company for the purposes of the Service.
Means a transaction for the purchase or sale of Tradeable Assets carried out using the Service.
Means an order proposing a Trade which is placed on the platform from our website or through our API.
Means the registered user of the Service, and your shall be construed accordingly. References in these Terms to you, where the context permits, shall include your Authorised Person(s).
1) These Terms form a binding legal agreement between you and us and shall apply each time you access the Service for any purpose, and so long as you are registered with us for the Service. We may amend these Terms at our discretion by posting updates on our website and notifying you via email or through the Service. Continued use of the Service after such amendments constitutes your acceptance of the revised Terms.
2) To access the Service, you will need to register on our website and complete our two-stage registration and onboarding process.
3) Our registration process will require you to choose a username and create a password, and to nominate at least one Authorised Person. Once your account is created, you will be given limited access to the Service. Upon registration for the Service, you are granted a non-exclusive, non-transferable license to access the Service using our GUI or an integrated API solely for your own use in accordance with these Terms.
4) To be able to use the Service to carry out trades, you must activate your account by completing our onboarding process. This includes completing all 'know-your-customer' verification, and anti-money laundering and sanctions verification checks that are part of our onboarding process. The onboarding process typically takes 10-15 business days, subject to the completeness of your submitted documents and compliance with our KYC/AML requirements.
5) You agree to provide all documents and information as we may require in order to complete the onboarding process to our sole satisfaction. This may include, but shall not be limited to, providing complete, accurate and up-to-date personal identification documents, address verification documents, corporate documents, banking documents, licenses and authorisations from any jurisdiction that we deem relevant to our onboarding process.
6) You may not register for the Service if you are located in, or are a resident or citizen of, a Prohibited Territory.
1) Once you have completed our onboarding process, you will be notified by email of the activation of your account. You will be given one or more cryptocurrency wallet addresses for deposit of your Tradable Assets, and bank account details for the deposit of funds (in fiat).
2) You will only be able to trade Tradable Assets and funds as deposited with us or as instructed by us, and credited to your account.
3) Your Tradable Assets will be held in our secure enclave wallets or in MPC wallets via our partners or on Tier 1 exchanges we have a commercial relationship with.
4) We maintain a ledger of your Tradable Assets and funds in your account, and you authorize us to credit or deduct Tradable Assets and funds to or from your account to reflect trades that you make with us using the Service. Trades may only be carried out using the Service using Tradable Assets or funds that have been deposited with us or as we instruct. We do not permit naked trades using the Service.
5) The Service currently offers you the ability to:
6) You may withdraw Tradable Assets or funds from your account at any time by requesting a withdrawal via the function provided on the API or the GUI platform. You will need to provide us a cryptocurrency wallet address and/or bank account in a jurisdiction acceptable to us to effect a transfer. We may require that a cryptocurrency wallet address be verified and whitelisted by us prior to undertaking any transfer of Tradeable Assets to it.
7) You acknowledge that any withdrawal of Tradable Assets or funds will be subject to the settlement or cancellation of trades, the closing of open positions, the settlement of our fees, and completion of our administrative processes, and that any withdrawal of Tradeable Assets may not be immediately processed. Withdrawal requests are processed within 1 business day, subject to verification, settlement of trades, fee payments, and external factors such as blockchain network delays or compliance requests from our partners i.e. bank partners.
8) You acknowledge that our ability to transfer Tradeable Assets or funds to you may depend on factors outside our direct control and for which we are not responsible. These include, but are not limited to:
1) You may use the Service to carry out Trades by entering Valid Orders.
2) Quotations displayed on the Service are non-binding offers to trade, subject to your submission of a Valid Order and our issuance of a Confirmation, which shall include, without limitation, date and time of the Trade, the price of the Trade, the type and number of the Tradeable Asset comprised in the Trade, and the date of settlement.
3) These Terms shall apply to each Confirmation.
4) A Trade shall be subject to, and conditional upon:
5) We will use all reasonable efforts to carry out a Trade using available counterparties and exchanges. Where we are unable to carry out or settle a Trade, we may cancel the Trade, and we will notify you as soon as practicable.
6) Settlement of a Trade shall be subject at all times to our ability to transfer or accept funds from our banking providers or other banks. We shall not be liable for any delay in the transfer or acceptance of funds, including, without limitation, any rejection by our banking providers or other banks of fund acceptances or transfers, and any delay in crediting accounts due to any internal processes undertaken by our banking providers or other banks to verify the transaction being undertaken or the identities of any parties to a transaction.
7) Where our banking providers or other banks reject funds being transferred to or from your account, we shall deduct from your account with us any bank charges or fees imposed by our banking providers or other banks, as well as an administration fee to be imposed at our sole discretion.
8) In case of disputes regarding trades, including errors or cancellations, you may contact us at [email protected]. We will investigate and respond within 5 business days.
1) We may charge you a fee for the withdrawal or transfer of Tradable Assets, which may include, but shall not be limited to, network charges, banking charges, administrative fees, and custodian charges. Withdrawal fees are detailed in the fee schedule available on our website or upon request. Fees shall be deducted from either:
We may require payment of fees from you before we can transfer to you the Tradable Assets that you wish to withdraw. You acknowledge that we shall maintain a lien on the Tradable Assets that you deposit with us, so long as any of our fees or charges are outstanding and unpaid.
1) We are continuing to develop the Service, and we reserve the right to amend these Terms at any time, and to change the Service, Tradable Assets or other features and functionality of the Service and its user interface. We may not notify you in advance prior to doing so.
2) Any change or amendment to these Terms shall be notified to you by email and posted on our website. Your continued use of the Service following our notification to you shall constitute your consent to the changes and amendments, and your agreement to be bound by the updated Terms. If you do not consent to the changes or amendments, you should cease using the Service and close your account by notifying us.
3) We do not hold any Tradable Assets as a custodian in the sense of holding your Tradable Assets as a segregated asset solely and separately in your name. Neither do we maintain separate wallets for each individual customer. The relationship between you and us is debtor-creditor. We maintain our records of deposits of Tradable Assets on the basis of the type and quantity of Tradable Assets deposited with us, and we maintain our records of funds deposited with us by reference to fiat currency type and quantity.
4) Where you deposit Tradable Assets or funds with us, we may use those Tradable Assets and funds for our own purposes, including without limitation, to carry out Trades with other parties on our own account. Tradable Assets may not be immediately available in the same wallet in which it was deposited, but we will maintain appropriate records of the types and quantities of Tradeable Assets deposited to ensure that the quantity and type is available for withdrawal, subject always to any outstanding obligations or liabilities to us. This means, for example, that if you deposit Bitcoin with us, we do not promise to hold those same Bitcoins on your behalf, but we credit your account with us for the number of Bitcoins that you deposit, and deduct or add Bitcoins from your account following the making of a Trade. This also means that, in certain circumstances, such as our insolvency, you are a debtor of the Company rather than a beneficial owner of any digital assets that we hold.
5) Equally, where you deposit funds with us, we will credit the amounts of fiat currency that you deposit to your account with us. We will maintain all deposited funds within a pooled account with our banking provider. Deposited fiat currency may be used by us for the purposes of carrying out Trades with other parties on our own account.
6) You acknowledge that:
By registering for and using the Service, you acknowledge, represent, warrant and undertake to the Company that:
We shall not be liable to you for any loss, damage or expense, whether direct, indirect, special, incidental, punitive or consequential, including but not limited to:
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS, WHETHER ARISING OUT OF OR RELATED TO BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, EXCEED THE LESSER OF (A) THE AMOUNT OF FEES WE HAVE RECEIVED FROM YOU IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE THOUSAND US DOLLARS (USD $1,000).
NOTWITHSTANDING THE FOREGOING, NOTHING IN THESE TERMS SHALL EXCLUDE OR LIMIT LIABILITY FOR FRAUD, FRAUDULENT MISREPRESENTATION, DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, OR ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
You agree to indemnify and hold harmless the Company, its affiliates, and their respective directors, officers, employees, agents, successors, and assigns from and against any and all claims, demands, actions, suits, proceedings, losses, damages, costs, and expenses (including reasonable legal fees and expenses) arising out of or relating to:
The Company agrees to indemnify you from and against any and all claims, demands, actions, suits, proceedings, losses, damages, costs, and expenses (including reasonable legal fees and expenses) arising from the Company's wilful misconduct, gross negligence, or fraud, to the extent such conduct directly causes you loss and to the extent such indemnity is permitted by applicable law. This indemnity is subject to the limitations of liability set out in these Terms.
1) You may terminate your use of the Service at any time by closing your account and withdrawing all your Tradeable Assets and funds. You will notify us of your intention to do so via the contact method provided in these Terms.
2) We may suspend your access to all or part of the Service, or terminate your access to the Service entirely, where:
3) Where we suspend or terminate your access to the Service, we will, to the extent permitted by law or unless restricted by order of any governmental, regulatory, judicial or law enforcement body, allow you to withdraw your Tradeable Assets and funds, subject to the payment of any fees or charges.
4) Where you have breached these Terms, where you have provided us false or misleading information or documentation, or where we have reason to believe that you have engaged in or intend to engage in illegal activity, we may reject or return your Tradeable Assets and funds to the address or account from which such Tradeable Assets or funds were sent (if traceable), or may retain them pending further investigation, law enforcement requests, or litigation, even after account closure. We may deduct from any such Tradeable Assets or funds any fees, costs, or charges that we incur as a result of holding, investigating, or complying with legal or regulatory process.
5) These Terms shall survive the termination of your access to the Service, and all sections which by their nature should survive termination shall remain in effect, including without limitation Limitation of Liability, Indemnities, Intellectual Property, and General (including the arbitration clause).
1) All Intellectual Property in the Service, including, without limitation, the GUI, API, website, software, technology, algorithms, trade secrets, know-how, databases, logos, graphics, text, and all other content and materials, whether provided to you by us or otherwise used by us, is our sole and exclusive property or the property of our licensors.
2) Nothing in these Terms transfers to you any Intellectual Property in the Service or grants you any license or right to use any Intellectual Property other than as expressly set out in these Terms.
3) You are granted a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your own use in accordance with these Terms. This license does not permit you to:
4) You must not remove, obscure, or alter any proprietary notices (including copyright and trademark notices) that may be affixed to or contained within the Service.
5) Any feedback, suggestions, ideas, or other information you provide to us regarding the Service ("Feedback") shall become our sole and exclusive property. You hereby assign to us all rights in such Feedback and agree that we shall have the right to use and fully exploit such Feedback and related information in any manner we deem appropriate. We will have no obligation to compensate you or anyone else for any Feedback.
6) You retain all ownership rights in data, content, and information you provide to us in connection with your use of the Service. However, by providing such data, content, or information, you grant us a worldwide, non-exclusive, royalty-free license to use, copy, store, and process such data, content, or information solely to the extent necessary to provide the Service and for our internal business purposes, including analytics and improving the Service.
7) We respect the intellectual property rights of others. If you believe that any content on the Service infringes your Intellectual Property, please contact us with details of the alleged infringement.
8) Unauthorized use of the Service, including unauthorized access, use, reproduction, or distribution of our Intellectual Property, may violate copyright, trademark, and other laws and may result in criminal or civil penalties.
9) We reserve all rights not expressly granted to you in these Terms.
10) Our trade names, trademarks, and service marks, including "DDLP" and "Data Driven Liquidity Provider," are our property and may not be used without our prior written consent.
11) The Service may contain links to third-party websites or services. We do not control and are not responsible for any third-party content, and you acknowledge that any such links are provided for convenience only. Your use of third-party websites or services is at your own risk and subject to the terms of those third parties.
1) Governing Law: These Terms shall be governed by and construed in accordance with the laws of Costa Rica.
2) Dispute Resolution - Arbitration: Any dispute, controversy, or claim arising out of or relating to these Terms, including the breach, termination, or validity thereof (a "Dispute"), shall be finally resolved by arbitration administered by the Costa Rica International Centre for Arbitration (CICA) under the Rules of Arbitration of CICA in effect at the time of filing the arbitration claim. The arbitration shall be conducted by a sole arbitrator appointed in accordance with the CICA Rules. The seat of arbitration shall be Costa Rica, and the language of the arbitration shall be English. The arbitral award shall be final and binding on the parties and may be enforced in any court of competent jurisdiction.
3) Waiver of Class Action: To the extent permitted by law, any arbitration or proceeding shall be conducted on an individual basis and not as a class, consolidated, or representative action. You agree to waive any right to bring or participate in a class action lawsuit or class-wide arbitration.
4) Severability: If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or arbitral tribunal of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its intent, or if that is not possible, severed from these Terms. The remaining provisions shall continue in full force and effect.
5) Entire Agreement: These Terms, together with any policies, guidelines, or amendments referenced or incorporated herein, constitute the entire agreement between you and us regarding the Service and supersede all prior or contemporaneous communications, understandings, and agreements, whether written or oral, relating to the subject matter of these Terms.
6) No Waiver: Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. No waiver of any provision shall be effective unless in writing and signed by an authorized representative of the Company.
7) Assignment: You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent. We may assign, transfer, or delegate our rights or obligations under these Terms at any time without your consent, including to any affiliate or in connection with a merger, acquisition, corporate reorganization, or sale of assets.
8) Force Majeure: We shall not be liable for any failure or delay in performing our obligations under these Terms if such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, pandemics, accidents, network infrastructure failures, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.
9) Notices: All notices, requests, demands, and other communications required or permitted under these Terms shall be in writing and shall be deemed given when delivered by email to the email address you provided during registration or posted on our website. You agree to provide and maintain a current and valid email address. We may also provide notices via the GUI or API.
10) Relationship: Nothing in these Terms shall be construed as creating a partnership, joint venture, agency, fiduciary, or employment relationship between you and us. You have no authority to bind us in any way.
Trading digital assets involves high risks, including price volatility, illiquidity, and regulatory changes. You should seek independent advice before using the Service.
1) You acknowledge that:
2) You further acknowledge that:
3) You are responsible for assessing and complying with tax obligations arising from your use of the Service, including capital gains or transaction taxes.
If you have any questions about these Terms and Conditions, please contact us: